FAQ

Helpful Information

I’M UNDER EIGHTEEN. CAN I JOIN?

No, sorry. Not at this time, although it may be something we consider in the future as wouldn’t it be lovely for children to learn the art of letter writing?

I’VE GOT A GREAT POSTCIRCLE STORY TO SHARE! CAN I TELL YOU ABOUT IT?

Please do! It’s amazing how many coincidences and connections have popped up through this project. If you’ve made a lovely new friend, been moved to happy tears by a letter or perhaps PostCircle has helped you through a difficult period in your life, we like to feature such stories in the #PostCircle newsletter, so please get in touch!

WHAT IF I EXPERIENCE BULLYING OR BAD BEHAVIOUR?

PostCircle is a positive and caring postal community.  We cannot take responsibility for the behaviour of the people who join; we cannot interview them or do background checks. If you experience unacceptable behaviour from one of your circle we suggest that you stop writing to them and do let us know.

I HAVEN'T HAD MAIL FROM ANYONE IN MY CIRCLE FOR A WHILE. WHAT DO I DO?

Sometimes people just get busy. When things go quiet we suggest these steps:
Send us an email and we can drop the whole circle a friendly note. Try to be understanding – often people leave writing so long that they are then embarrassed to start up again, so be gentle with them!
Send out some more post. Often just receiving a lovely letter or postcard is enough to make people remember why they joined in the first place and hot-foot it to the nearest desk to write back.

WHAT HAPPENS TO MY DETAILS WHEN I JOIN POSTCIRCLE?

Your postal address and email address are stored in our password-protected database. Only admins have access to these details.  We use your email address to subscribe you to the PostCircle newsletter, from which you can then unsubscribe at any time.  We never share your address or any other details to anyone else. If you leave PostCircle your details are removed from our records.

IS POSTCIRCLE FOR EVERYONE?

Absolutely! PostCircle is open to everyone over 18 years of age.